How do I return an item?
You may return most new unused and unaltered non-custom items purchased from Tooters Promotions within 30 days of delivery for a full product refund. In order for us to process your return, you must call us at 1-800-552-0564 ext 5 to obtain an RMA (Return Merchandise Authorization) number. This number must appear on the boxes used to return your items.
After 30 days and only up until 120 days, a return must be authorized by management on a per order basis.
An inspection of your product(s) will be performed upon reciept of your returned item(s) and a refund or credit will be issued based on inspection results.
Unless you recieve an incorrect or defective item, it is your responsability to pay for return shipping fees. In addition, you are responsible for a 10% restocking fee.